We align the client’s vision, needs of future users and ambitions of all project partners.
We design together.
We like to work with our clients and their stakeholders, not simply for them. We believe that if you design things together, people will care more about the outcome. Yes, we are experts in some fields, but first and foremost we are “beginners in mind”. Every person is an expert in their own right. Hence, we take care to design a work process where everyone’s voice is heard and that allows people to bring their strengths to the table in the way they feel comfortable and valuable.
We test
and play.
Playing with and testing stuff before making a final decision is key to developing long lasting solutions. That is why prototyping is a key element in all our projects. Prototyping for us is not limited to spatial settings, but also to desired user behaviors, work processes or organizational structures. If you work with us, you will discover for yourself: playfulness accelerates the design process, enhances team learning, promotes personal growth and just puts a lot of fun into the work.
We take responsibility.
Also, we don’t shy away from taking responsibility for the outcome. Quite to the contrary! If you want, we will be with you on the opening day of your restaurant or launch date of your product or service. And we will stay at your side for the ensuing months, monitoring your progress and fine tuning the solution.
We take perspectives.
We like to look at things from more than one angle. We help our clients understand all their stakeholders’ perspectives and create a common ground from which we develop viable solutions.
We respect peoples’ feelings.
How people feel determines how they engage with other people, services, products or spaces. We take peoples’ feelings seriously, try to understand where those feelings come from as well as how they might change. From this understanding we create solutions that will be not only accepted by people, but “owned” by them.
We seize opportunities.
We don’t limit ourselves to solving your problem. We will help you discover opportunities for innovation or for doing things differently - whether this is an idea to add to your service or product, new ways of using your space, possibilities for transforming your organization or shaping the user experience. The opportunities are out there. Let’s go and get them!